Terms of Service

These Terms of Service (“Terms”) govern your use of the Ellis And Ford website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using our website.

1. General Terms

Ellis And Ford reserves the right to modify, update, or change these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
You are responsible for reviewing these Terms regularly. Continued use of the website after changes have been posted signifies your acceptance of the updated Terms.

2. Use of Website

You agree to use the website only for lawful purposes and in accordance with these Terms. You may not use the website to:
Violate any applicable local, national, or international law or regulation.
Transmit or procure the sending of any unsolicited or unauthorized advertising, promotional material, or spam.
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.
You are responsible for ensuring the accuracy of the information you provide while using the website.

3. Account Registration and Security

To place an order, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update it as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized use of your account, please notify us immediately.

4. Product Information and Availability

Ellis And Ford makes every effort to ensure that product descriptions, prices, and availability are accurate. However, we do not guarantee that such information is always complete, reliable, or error-free.
We reserve the right to correct any pricing errors, inaccuracies, or omissions, even after an order has been placed. In case of an error, we will contact you to offer the option to proceed with the corrected price or cancel the order.

5. Order Acceptance and Cancellation

All orders are subject to acceptance by Ellis And Ford. We reserve the right to refuse or cancel an order for any reason, including but not limited to the availability of products or errors in the order information.
Once your order is accepted, you will receive a confirmation email with your order details. If there are any issues with your order, we will notify you as soon as possible.

6. Payment

All prices listed on our website are in Euros (€) and do not include taxes or shipping fees unless stated otherwise.
We accept various secure payment methods, including credit and debit cards, PayPal, and Klarna (if available). Payments are processed through secure third-party payment providers, and we do not store your payment details.

7. Shipping and Delivery

We offer shipping to select countries, and shipping costs will be calculated at checkout based on your location and the size of your order.
We aim to process and ship orders within 1-2 business days. However, shipping times may vary depending on the destination and carrier delays.
You will receive an email with tracking information once your order has been shipped.

For further details, please refer to our Shipping Policy.

8. Returns and Refunds

We want you to be satisfied with your purchase. If for any reason you are not, we offer a return and refund policy. You may return unworn, unwashed items within 14 days of receiving your order.
To initiate a return, please contact our customer support team. Once the returned item is received, we will process the refund within 5-7 business days.

For full details, please refer to our Return and Refund Policy.

9. Intellectual Property

All content on the Ellis And Ford website, including text, images, logos, designs, and trademarks, is the intellectual property of Ellis And Ford or its licensors and is protected by copyright and trademark laws.
You may not use, reproduce, or distribute any content from the website without prior written consent from Ellis And Ford.

10. Limitation of Liability

To the maximum extent permitted by law, Ellis And Ford is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or the products purchased from us.
Ellis And Ford does not guarantee that the website will be error-free or uninterrupted, and we are not liable for any technical issues or damages arising from your use of the site.

11. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. For more information on how we collect, use, and protect your data, please refer to our Privacy Policy.

12. Governing Law

These Terms and your use of the Ellis And Ford website are governed by and construed in accordance with the laws of the Netherlands.
Any disputes arising from these Terms or the use of our website will be resolved exclusively in the courts of Amsterdam, Netherlands.

13. Contact Us

If you have any questions about these Terms or need assistance with your order, please contact us:

Email: Support@ellisandford.com
Phone: +31 [generate a random Netherlands phone number]
Address: Keurenplein 41, 1069 CD Amsterdam, Netherlands

By using the Ellis And Ford website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Fast Shipping

Enjoy quick and reliable delivery with processing times of 1-2 business days, ensuring you get your fashion fix without the wait.

Secure Checkout

Shop with confidence knowing your payment information is protected with top-notch encryption and secure payment methods.

Online Support

Our friendly customer support team is available to assist you with any questions or concerns, ensuring a smooth shopping experience.

Easy Returns

We offer hassle-free returns within 14 days, so you can shop worry-free knowing that if something doesn’t work out, it’s easy to send it back.